Vinted Users Share Frustration Over Size Changes
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The second-hand shopping app has altered its sizing categories for women's and children's clothes but did not contact every member regarding the update.
Digital Channels Reaction
Many shoppers and sellers have taken to social media saying Vinted listings now show a modified sizing category versus the original listing due to the recalibration.
The company said the new system was more in line with other platforms.
The platform has recommended to check their listings and manually change the size when needed, resulting in member annoyance.
Measurement Approach Changes
Before the change, the sizing featured one number and one letter, like S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement was formerly size 12 but now shows as UK 16-18.
Shopper Accounts
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, from Glasgow, said garments she listed featuring size 14 markings were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Required Changes
Another shopper, based in Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she said.
Marketplace Information
The service features exceeding 100 million users, comprising 18 million UK members.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: previously, Vinted reversed a change concerning shipment methods following member complaints.
